Privacy Policy

At Mistwood Labs, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.

1. Who We Are

Mistwood Labs operates under a registered business name in Australia and is committed to maintaining compliance with applicable privacy regulations.

2. Information We Collect

We may collect personal information that you provide directly (e.g. via contact forms or newsletter sign-ups), as well as data collected automatically through the use of cookies and analytics tools.

Information may include:

• Name
• Email address
• IP address
• Browser/device information
• Interaction and usage data from our website or systems

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Communicate with you (e.g. support, updates, marketing)
• Analyse website performance and user engagement
• Comply with legal obligations

4. Data Storage and Security

We use reputable, compliant systems (including third-party providers) to store and process data. All reasonable steps are taken to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

5. Sharing Information

We do not sell or rent your personal information. Any sharing with third-party tools (e.g. CRM, email marketing, analytics) is done securely and only where necessary to deliver our services.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyse traffic. By using our site, you consent to the use of these technologies. You may disable cookies in your browser settings.

7. External Links

This site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Your Rights

You may request access to the personal information we hold about you or ask for it to be corrected or deleted. Contact us at: info@mistwoodlabs.com

9. Changes to This Policy

We may update this policy periodically. The latest version will always be posted on this page.